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Patient Transport Services
- Safe and efficient transport of patients within the healthcare facility.
- Ensuring timely and comfortable transfers to different departments or locations.
Maintenance of Non-Clinical Areas
- Regular upkeep of administrative offices, waiting areas, and staff lounges.
- Ensuring these areas are clean, functional, and comfortable.
Waste Management and Recycling Programs
- Developing and managing recycling programs to reduce waste.
- Promoting environmental sustainability through proper waste segregation and disposal.
Staff Training and Development
- Providing ongoing training to staff on JCI standards and best practices.
- Ensuring all personnel are knowledgeable about infection control, safety protocols, and
customer service.
Reception and Concierge Services
- Managing front desk operations and assisting patients and visitors with inquiries.
- Providing information and support to enhance patient and visitor experience.
Customer Service and Complaint Management
- Establishing systems for receiving and addressing patient and visitor feedback.
- Implementing continuous improvement processes based on feedback.